The University of Law is one of the longest-established specialist providers of legal education in the UK, alongside offering a wide range of professional courses including law, business, policing, criminology, psychology, computer science and education. With campuses in London, Birmingham, Bristol, Leeds, Manchester and Nottingham, and an international presence in Hong Kong, the University prides itself on being accessible to all and promoting widening participation in higher education.
With an overall 5-star rating from QS in the World University Rankings, 5 stars in Teaching, Employability and Online Learning, and ranked in the Top 20 for Teaching among English Universities in the 2023 National Student Survey (NSS), this is a university that is making visible impacts on student learning and outcomes.
A key contributor to their success, that we’re exploring through a series of case studies, is how The University of Law is using student engagement data to initiate, drive and embed improvements to learning, teaching and the provision of student support.
This case study with the University of Law shares how the team of Student Journey Advisors (SJAs), headed by Billy Reed, are using StREAM to further student engagement as part of their new concierge-style service focusing on student support and retention.
