Professional Services

Collaborating with you to unlock success with StREAM

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Partnering with higher education

Embarking on a journey to implement learner analytics software is a strategic move that can transform the way your institution operates. At Solutionpath, we recognize that successful software adoption is more than just installing a tool — it’s about a seamless integration that aligns with your unique institution.

Our Professional Services offerings have been designed to guide you through every step of the implementation process and beyond, ensuring that your StREAM rollout is as impactful as possible, driven by high levels of usage and adoption.

The power of Professional Services

Tailored roadmap for success

Collaborate with our subject matter and sector experts to create a customised implementation strategy. We take the time to understand your institutional processes, allowing us to tailor our approach and work with you to establish a suitable delivery plan.

Accelerated time-to-value

Our PS team are on hand to expedite the implementation process, working with you to identify and remove obstacles. Through knowledge transfer, hands-on training, consultation, collaborative working and best practice sharing, we empower your team to swiftly harness the full potential of the StREAM platform.

Knowledge transfer and training

Equip your team with the skills and confidence needed to navigate our software independently and cascade that knowledge throughout your institution to support maximum usage & uptake.

Ongoing support and optimization

Our commitment extends beyond the launch of StREAM. Alongside our Service Desk, we provide continuous support to address any issues, answer queries, and ensure that your system evolves with your institution. Regular check-ins and optimisation services keep your software in sync with your needs.

Risk mitigation

Leverage our expertise to mitigate the risks associated with software implementation. Our experienced team anticipates challenges and proactively addresses them, enabling a seamless transition for your institution.

Start your journey to success with StREAM

At Solutionpath, we view software implementation as a partnership. Our Professional Services team is dedicated to providing first-class customer service founded on a deep understanding of your unique objectives.

We bring to bear over a decade of experience delivering our StREAM solution to a wide range of universities, and have fine-tuned our delivery support packages to focus on pre-empting and swiftly addressing the common challenges that our customers face.

Get in touch today to learn more about StREAM, and how we support you on your student engagement analytics journey.

When you partner with us, StREAM users join our community

Solutionpath has an active and engaged user community, where members can benefit from support both from Solutionpath and engage with peers across the Higher Education Sector. With regular webinars, newsletters, opportunities to undertake research, a resource hub full of helpful information and insight, as well as being able to feed into our product development, it is a great way to get involved and keep up to date with the latest thinking around engagement analytics.

Already a part of our User Community?

If you have any questions about the Community, please contact your Account Director in the first instance.

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