Micah is our dynamic Service Delivery Manager with a proven track record across implementation management, project management, programme management, business analysis, and product development. With specialised expertise in the higher education engagement analytics sector, Micah is adept at crafting data-driven decisions, refining operations, and providing strategic insights to executive management. Leveraging strong leadership and organisational skills, Micah efficiently manages time and complex stakeholders across the EMEA, NALA and APAC regions. Passionate about exceeding targets, Micah consistently delivers exceptional service, drives organisational growth, and maximises client satisfaction.