Dr Rachel Maxwell joins Solutionpath
Dr Rachel Maxwell joins Solutionpath as Project Manager, bringing experience and knowledge to help current and future StREAM users understand, develop and use Solutionpath’s student engagement platform.
Direct experience of implementing StREAM
Former Head of Learning and Teaching Development: Policy and Practice at the University of Northampton, Rachel was a Solutionpath customer before joining the team. As such, she brings first-hand experience of introducing and implementing StREAM to a Higher Education organisation, alongside a wealth of knowledge of the higher education sector challenges, understanding business operations and personal needs from a leadership, personal tutor and student point of view.
Rachel comments, ‘My background in Higher Education and exposure to individual students that experience difficulties in transitioning and remaining in higher education has been a key driver to wanting to help make student support more visible, more joined-up and more effective. This is something that influenced my initial uptake of StREAM.
Having been struck by the passion that the team, led by Richard and David, have for supporting student retention and success based on individual’s activity and not on demographics, meant Solutionpath was an obvious choice when considering my next steps’.
Her prior experience as a StREAM user gives Rachel a unique insight into, and strong understanding of, how to use the platform to support students more effectively to enhance their progression, attainment and wellbeing. Her fresh perspective helps Solutionpath build on existing practices and continue to develop a strong partnership approach with StREAM users centred on close customer collaboration.
Richard Gascoigne, CEO of Solutionpath, says, ‘Over the past eight years, we have benefitted from close customer collaboration to help Solutionpath meet the challenges of the HE sector. Our mission to ‘help every student to be successful’ requires us to embed sector understanding in every part of our business. This can only be achieved by bringing real world experience to Solutionpath.
Dr Maxwell is therefore a fantastic addition to our growing team in supporting our deeper understanding and, importantly, add specialist knowledge to a pivotal role, helping our partner HEIs maximise the value of their engagement analytics asset. It’s a great pleasure and honour to have Rachel join us and further add to our diverse Solutionpath team.’
Expertise to impact client success
Rachel will work directly within the Customer Success Team and is already making introductions to a number of Solutionpath’s partner clients and has been introduced to new partners currently preparing to implement StREAM in time to welcome students back in the next academic year.
Glenda Saint John, Head of Customer Success at Solutionpath, adds, ‘I am absolutely delighted Rachel has joined us at Solutionpath as part of the Customer Success team. We have worked closely together in a client/supplier relationship for the last three years and therefore already have a strong working relationship.
Having the wide sector experience that Rachel brings will enable the team to take our support and best practice guidance to a new level. We are already seeing the benefits of Dr Maxwell’s experience in the short time she has been with us. Welcome to the Solutionpath family, Rachel.’
The Project Manager role is critical to the successful onboarding of Solutionpath’s Student Engagement Platform StREAM. Rachel’s background leading learning analytics projects, implementing StREAM, and supporting retention and progression attainment gives an unrivalled perspective of what higher education institutions need to know, do and understand to more meaningfully enable a holistic approach to student support. We are delighted to have her on board.
The Solutionpath team is growing! We’re recruiting a number of roles in our marketing and tech departments. If you’re committed to supporting students to achieve their full potential and would like to be part of a developing team dedicated to this mission, view our latest vacancies.
Dr Rachel Maxwell joins Solutionpath Dr Rachel Maxwell joins Solutionpath as Project Manager, bringing experience and knowledge to help current and future StREAM users understand, develop and use Solutionpath’s student engagement platform. Direct experience of implementing StREAM Former Head of Learning and Teaching Development: Policy and Practice at the University of Northampton, Rachel […]
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