Solutionpath is a leader in the Learning Analytics and Edu-tech sector, pioneering new technology and data science to tackle some of the key issues facing the student, teaching and academic community today.
Our mission is to support all students to reach their full potential, get support where necessary and prevent situations that can hinder anyone student in their progress.
Our product StREAM works by aggregating multiple student interactions and behavioural data. Using our algorithm, we create a simple engagement score that is used to support meaningful communication and interventions between students and their teaching institutions. The surrounding platform technology provides a range of features that enables all our stakeholders to make better, informed decisions and implement meaningful policies; and most importantly measure the impact they have.
Solutionpath is in a really exciting stage of its growth curve, having established a strong market position in the Higher Education market. We are now looking to strengthen the team resources around our Client Success. We are 15 clients strong with ambitious growth plans which includes foreign market growth. As such the ideal candidate will benefit from growth alongside the business.
There is much to do within the existing client base to drive excellence in client success, it will be your remit to set the strategy, plans and accountability for the role. You will be responsible for developing and growing a team to support the business objectives around market-leading customer success, working alongside the data, product and marketing teams to provide outstanding client experience.