Nottingham Trent University (NTU) is among one of the most highly regarded higher education institutions in its application of learning analytics in the United Kingdom.
In 2013, NTU first initiated a pilot to test the feasibility of using learning analytics to support student success. This initiative later expanded into an institution-wide rollout of the NTU Student Dashboard, developed by and in partnership with Solutionpath. Since its launch, the use of student engagement data at NTU has facilitated dialogue between students, their personal tutors and support staff leading to positive impacts on student engagement.
In the UK, higher education teaching locked down on Monday, 23rd March 2020, and NTU was forced to make swift shifts to accommodate fully online teaching and learning prior to the start of the 2020 academic year. As educators scrambled with the implications of a COVID-19 academic year, Solutionpath was instrumental in helping NTU plan for an online student population anticipating that during the year students would be studying wholly online.
NTU was forced to re-think their learning analytics model to use information based on online engagement. Furthermore, before the pandemic most support intervention had been carried out by personal tutors using the dashboard, however, in Summer 2020, the team set up a virtual call centre to contact students with very low to low engagement to help those that were worst affected by the crisis.
Learn more about NTU’s approach to learning analytics and the role student engagement data has played in delivering proactive outreach to support those that were worst affected by the Coronavirus (COVID-19) pandemic in this case study.
